Case Studies
A few example engagements. We can anonymize details and still highlight the approach and measurable outcomes.
Work
Examples
RAG system to improve support deflection
Designed retrieval + evaluation loops to reduce hallucinations and increase successful self-serve outcomes.
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Agentic workflow for internal ops automation
Introduced tool-using agents with guardrails and monitoring for reliable execution.
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LLM evaluation + regression testing in production
Built an eval harness and regression suite to track quality over time and prevent silent failures.
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